RETURN POLICY:

     A 10% inconvenience fee will be charged for ANY web store order that is requested to be refunded.  

     If you need to return an item, please Contact Us with your order number and details about the product you would like to return. You will then receive a return authorization (RA) number. The RA number needs to be clearly shown on the outside of the package. If the RA number is not shown it will not be accepted and shipped back.

     All Merchandise/s must be returned within 30 days from delivery date, also merchandise being returned needs to be unopened, have the receipt, and needs all items that are included with the product to receive the full refund. For any merchandise that is returned with missing parts and open there will be a 15% defective fee. The customer is required to pay for any return shipping fees. We’ll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item.). Also, all returns are refunded the same way they were paid.

    It’s the customer’s responsibility to know their states firearm laws. There will be a 20% restocking fee as well as shipping charges for any firearm that needs to be returned because of state legality.

    Any order that is over 60 days and has not shipped or paperwork started will automatically get refunded.

California approved handguns link: http://certguns.doj.ca.gov/safeguns.asp
     Ammunition will not be returned. Make sure you confirm your order before processing.

Please note that we do not permit the return of the following products:

1. Special orders and products that are custom configured to your specifications.
2. Products sold “as is” or “used” or that have been installed or used after receipt.
3. Ammunition
4. Firearms
5. Any background checks or licenses 

NOTE: We recommend that you use a carrier that offers shipment tracking for all returns, and either insure your package for safe return or declare the full value of the shipment so that you are protected if the shipment is lost or damaged in transit. If you chose not to use a carrier that offers tracking and insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.

GIFT CERTIFICATES: Gift Certificates purchased through AlquistArms.com are only good through the website and not in store. Gift certificates/gift cards are not redeemable or exchangeable for cash, credit or debit unless required by law. Gift certificates/ cards will not be replaced, returned if lost, stolen or used without authorization. 

Credit Card Refund Policy:

     You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
NOTE: Depending on your credit card carrier it can take a full billing cycle before you see the refund on your account.